Frequently Asked Questions
Can I purchase a gift certificate for a friend or family member?
Of course, you can click here to purchase gift certificates. Feel free to contact us via email at [email protected] or via phone at 312-718-3295 if you have further questions.
Do you sell merchandise?
You can add merchandise during your online checkout or purchase it on the Barrel Bus.
I don't see any tours listed in your calendar for future months. Are you running tours in the upcoming months?
If you have a specific date you would like to take a tour, and it is not posted, feel free to contact us to inquire if we can post a public tour on that date.
How many people fit on the bus?
We have 22 and 36 Passenger Barrel Buses. Feel free to contact us if your group is larger for other options. We can set up events for large groups.
Do I have to be 21 to participate in a tour/private event?
You must be 21 years of age and provide a valid government-issued photo ID upon arrival for admission to your brewery or distillery tour or private event.
Can we drink alcohol on the bus?
Please contact us to incorporate this option on Private Tours. At this time, we do not allow outside beverages for Public Tours.
Do you offer tickets for guests not interested in drinking alcohol?
Yes, please contact us for a designated driver discounted ticket.
May I tip?
Gratuity for your tour guide and driver is customary if you are pleased with your service.
Will beverages and food be provided?
You will receive samples of craft beer on our public brewery tours. Food and beverages can be prearranged for private events.
What happens if we are late for our tour?
Please arrive at least 15 minutes early for your scheduled tour. Otherwise, you may miss the tour! We leave right on time for our public tours. If you are unfamiliar with the city, we recommend giving yourself plenty of time to find the pickup location. Refunds cannot be provided for same-day events.
What if the weather is bad?
We run year-round in any weather! Our bus is temperature-controlled inside to make your tour comfortable. If we have to cancel due to extreme weather conditions, you will receive a full refund.
Where does the tour start and end?
Our public tours start and end at 600 N. Clark Street.